We understand that email marketing isn't just about sending messages - it's about forging connections and driving action. Our campaigns are designed to cut through the noise, captivate your audience and deliver results that go beyond expectations.
We don’t settle for ‘good enough' and leverage our deep industry expertise and creative prowess to craft personalised email strategies that not only reach your audience but resonate with them.
By crafting personalised email campaigns that resonate with your audience’s preferences, behaviours and past interactions, we ensure your messages are both relevant and impactful. Our strategic approach involves segmenting your audience to deliver targeted content that speaks directly to their needs, enhancing open rates and conversions. Through advanced automation and A/B testing, we refine our tactics to optimise performance and maximise ROI.
We delve deep into understanding your customers, creating campaigns that not only reach but engage and nurture them. Think of us as an extension of your team, dedicated to boosting your brand’s reach and impact through compelling email marketing that aligns perfectly with your business objectives.
10%
Average Email Click Rate YTD
Home & Garden Client
33%
Increase in Email Revenue QoQ
White Goods Client
15%
Increase in Email Subscribers QoQ
Food & Beverage Client
Our email marketing process is about working with you to identify strategies that nurture customer relationships with a human touch. Here’s a rundown of what you can expect.
Before we touch your account, we make sure to have a total understanding of your business, audience, industry and aspirations through a meeting. From there, we can discuss the best strategy to reach your goals.
It’s important to examine your marketing database before engaging in any outbound emails. This means ensuring that your mailing lists all comply with GDPR legislation, your filters make a clear difference between new and existing customers, and that your data segmentation is not affecting your inbound marketing campaigns.
We create and fine-tune an email marketing setup that suits your brand and tone of voice. We include introductory emails, complete purchase nudges, upsell opportunities and customer follow-ups to extract opportunities from every stage of the buyer journey.
Once customers have felt the appreciation of your brand’s communications, we will start a referral scheme that encourages them to bring in new customers to your business with a small reward.
To keep you up to date on our strategies, we hold regular meetings to report performance and inform you of any important updates that may affect our goals. This is also a direct opportunity for you to let us know of any business developments we should be aware of.
Setting up the email marketing channels is only one half of the story. We will keep an eye on all campaign performance and identify new opportunities to improve the return.
Our mastery of the email marketing platform Klaviyo has been recognised by the company itself. We don’t think there’s a greater co-sign than this, and it means we have an unrivalled breadth and depth of knowledge of the platform.
With experienced marketers and highly skilled eCommerce designers, our team powers performance and drives conversions with a highly effective process that makes the most of every customer.
Anything can happen that needs immediate automation support, which is why we always strive to respond to any queries within the same working day.
There’s no magic formula that makes every business succeed, which is why we not only specialise in creating tailored email strategies but can easily scale processes to match your current business needs and future growth.
Throughout the process, we will stay in regular contact with you, providing updates on the latest successes, threats, opportunities and new ideas to ensure full transparency.
Putting your goals at the forefront, we work as an extension of your team to capitalise on new opportunities that will benefit you now and in the future.
As a certified Klaviyo Partner, we have a pedigree you can use to your advantage. We make the process simpler, more immediate, and more effective, working to enhance ROI and provide insight into how well your existing strategy is performing.
The team themselves are friendly, engaging and really know their stuff. Our Google rankings went through the roof. Brave themselves are an excellent organisation that you can see care about their customers and staff.
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