Pulse & Cocktails

Spicing up the eCommerce experience for an adult toy giant

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Client

Pulse & Cocktails

Industry

Adult Toys

Visit Site

Pulse & Cocktails specialises in adult toys, lingerie and sexual wellness products. They offer a wide variety of products to cater to different needs and preferences, and also provide informative articles and guides on their website.

Expertise Delivered
  • Design
  • UX Design
  • UI Design
  • eCommerce Design
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The Challenge

With a 25-year legacy built on the concept of ‘couples play’, Pulse & Cocktails wanted to attract a younger demographic by embracing diversity and evolving their online presence. They prioritised the design of an eCommerce platform catering to both newcomers and seasoned enthusiasts. However, their vision extended beyond just transactions, aiming to create an inclusive digital space offering valuable resources and fostering a community around sexual health and wellbeing.

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The Solution

Our strategy focused on designing an inclusive site by prioritising a user-friendly experience. We addressed challenges and enhanced efficiency by emphasising speed, scalability and mobile optimisation, alongside improving backend functionality. This approach resulted in a seamless online experience, attracting a younger demographic while improving efficiency and scalability for future growth, ultimately bridging the gap between physical and digital experiences to drive customer satisfaction and business success.

20%

increase in total revenue post-launch

27%

increase in overall conversion rate

12.5%

increase in average order value

Design Details

To appeal to a younger demographic, we recognised the need for a complete website overhaul. Our process began with a thorough examination of the site’s architecture, ensuring optimal performance for SEO while prioritising smooth navigation for easy browsing and purchasing. Once we established the core structure, we moved to wireframing to ensure easy access to all relevant content, facilitating a seamless journey from page to page.

To elevate Pulse & Cocktails’ presence in a competitive online marketplace, we crafted a sleek and modern front-end design. This design was complemented by simple yet effective micro transitions, enhancing the overall user experience and setting them apart from their competitors.

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Marketing Details

For any site migration, our SEO team stands ready to manage a smooth transition while fine-tuning the website to achieve optimal performance. Critical pages underwent continuous monitoring post-migration, with a focus on refining metadata to reflect unique selling points. We prioritised internal linking to ensure a smooth customer journey, while also conducting a thorough review of on-page content to ensure its quantity and alignment with SEO best practices. Our team optimised URL structures for search engine friendliness and placed a premium on mobile responsiveness. Additionally, we fine-tuned onsite imagery, page speed, and internal response codes to boost the user experience. The end result? A comprehensive improvement in site performance and user experience.

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